Q1. Can I negotiate the Prices?

Yes, we may consider discounts for bulk orders of individual products.

Q2. What is your minimum order requirement?

We will indicate the MOQ for each item in the quotation sheet. We accept the sample and trial order. If the quantity of single item can't reach the MOQ, the price should be sample price.

Q3. How long will it take to execute my order?

For the stock items, we can arrange the shipment within 3-5 days after received your payment. For the customized items, we will indicate the delivery time in the quotation sheet.

Q4. How can I know how my order is being done?

We will inspect and test all merchandise in case of damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery.

Q5. Can you give warranty of your products?

Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with quality or service. For the overseas orders, if there is a quality problem, please provide the pictures to show the problems by email. We will provide the replacements to you at our cost according to actual conditions.

Q6. Do you accept customized sizes for the VDI Tool Holders?

Yes, we accept customized sizes to satisfy specific production needs. Please specify your customized details in your inquiry, and we will include the layout options and execution schedule in our quotation.